FAQ

Here are some FAQs we receive, if you don’t see the information you are looking for please call the office on (01525) 210 281 during office hours and we will be happy to help.

We charge the following for delivery:
1. National Mainland UK (excluding the Scottish Highlands) delivery charges, for all areas on the Mainland UK we charge a £10 delivery fee for orders.

2. Scottish Highlands (for postcodes which start with PA, PH, DD, AB, IV, KW) we charge £15.70

3. UK Non Mainland (Northern Ireland and local Islands only) we charge £28.50

4. We offer free collection from Pecks Farm Shop

5. Our Gift Vouchers are postage free

If you are unsure about non Mainland UK and the Scottish Highlands deliveries please call the office to confirm delivery is available.
Also please note that deliveries are made between Monday to Friday, Saturday deliveries incur a £15 surcharge.

In comment section please specify delivery instructions if you are out when your parcel is delivered ie. to be left on porch or with neighbour etc.

For orders of hampers with multiple delivery addresses please call the office for processing.

Deliveries must be signed for.

We aim to deliver within 3 – 5 working days* for all orders received by 12 noon where possible. If there are circumstances beyond our control deliveries may take longer than 3 – 5 working days although we always try to delivery where possible.

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We aim to deliver within 3 – 5 working days* for all orders received by 12 noon where possible.
Please note that deliveries must be signed for and deliveries are made between Monday to Friday, Saturday deliveries incur a £15 surcharge.
* If there are circumstances beyond our control deliveries may take longer than 3 – 5 working days although we always try to delivery where possible.

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You will receive an email confirmation once the order is placed.

Yes you will receive an invoice via email.

If your hampers are going to multiple addresses please call the office on (01525) 210 281 during office hours and we will be happy to help.

No we currently do not deliver internationally to Non UK addressess.